Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the items, if you have other questions, please just send it to stevdanprints@gmail.com.

Click on the "Request a free sample kit" button above to be taken to the sample kit order page. If you are a new customer, you will be asked to enter your email address, a password, name, and shipping address. Once you click "Get My Free Sample Kit," your sample kit order will be processed and a GotPrint account will be created. If you already have a GotPrint account, please enter your account email address and password and click "Add to Cart." You will then be able to complete your sample kit request through our standard checkout process.

There is no shipping charge for sample kit orders within the United States. Shipping sample kits to countries outside of the U.S. may require an additional charge.

Your first sample kit is free. You may order additional sample kits, however, please note that we have a limit of one free sample kit per customer. Each sample kit after your first order will be an additional charge..

We are only able to accept sample kit orders via the official sample kit form. Please do not email us with sample kit requests.

Tracking numbers are not provided for sample kit orders. All sample kit orders are sent via USPS (Standard).

Your sample kit request will be processed within 2 to 3 business days of your order. Please allow up to 15-20 days for your sample kit to arrive. If you have not received it after 20 days, contact us at stevdanprints@gmail.com with a message that includes your verified mailing address.

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